Get Help
Need help with a city service or neighborhood concern?
Part of my role as your ANC Commissioner is helping residents navigate the District government when something is not working, when an issue has gone unresolved, or when it is unclear who is responsible.
You should not have to know the right agency, the right form, or the right person to contact before asking for help. I can help you identify the next steps, follow up with the appropriate agency, and make sure recurring neighborhood concerns are documented and escalated. And if you would like to organize for community action, I am always happy to help with that.
First Step
Start with 311 When You Can
For many city-service issues, the fastest first step is to submit a 311 request. This includes concerns such as:
- Missed trash or recycling collection
- Rodents, illegal dumping, or overflowing public bins
- Broken streetlights, damaged sidewalks, potholes, or unsafe crossings
- Graffiti, abandoned vehicles, vacant-property concerns, or public-space maintenance
- Tree, alley, sanitation, and other neighborhood-service issues
Please include the 311 request number in your message to me whenever possible. It helps me follow up with the right agency, track whether the issue has been addressed, and identify patterns affecting more than one resident or block.
Reach Out
Contact Me
Please reach out directly if:
- You have already submitted a 311 request and have not received a response or resolution.
- The issue is recurring, affects multiple neighbors, or needs agency coordination.
- You need help figuring out which District agency is responsible.
- You have a concern involving a school, youth program, public safety, transportation, vending, housing, public space, or another neighborhood issue.
- You want to raise a broader concern that may require ANC advocacy, testimony, a resolution, or a meeting with District agencies.
After You Reach Out
What Happens Next
I will always do my best to respond and follow up as quickly as possible, but please note that ANC commissioners do not have staff to do this work, and we are not paid, so most of us hold other jobs alongside it. This is a labor of love.
Some issues can be resolved through a direct agency referral; others may require additional outreach, documentation, coordination with neighbors, or ongoing advocacy. I will do my best to keep you informed about the next steps and let you know when there is an update. For recurring neighborhood conditions, your report may also help identify a broader issue that needs a more coordinated response.
Urgent Situations
For Urgent Situations
This page is not for emergencies.
- For an immediate threat to life or safety, call 911.
- For non-emergency police matters, contact 311 or the appropriate MPD district station.
- For a mental-health or behavioral-health crisis, call or text 988.